Privacy Policy

Policy Statement

OKBET takes the privacy and security of your personal data very seriously. Our policy outlines how we safeguard your information, including collection methods and your rights under the Data Privacy Act 2012.

We are dedicated to adjusting our practices to ensure the best protection for your data, although laws may vary in different countries. While we strive to comply with international standards, we cannot guarantee alignment with all jurisdictions.

For inquiries about your personal information or rights outlined in our Privacy Policy, please reach out to us at [email protected].

Scope and Commitment:

Our Privacy Statement and Data Privacy Policy cover all forms of personal information, whether physical or digital, processed manually or automatically. By using our services or registering with us, you agree to our terms regarding collecting, using, disclosing, retaining, and protecting your personal information.

If you provide personal information on behalf of others, you must have the authority to do so and consent to our use of that information as per our Privacy Policy. Failure to provide necessary information may limit access to our products and services.

Please be aware that our services are not intended for individuals under 21 years old or those affiliated with certain government entities or law enforcement/military personnel.

Your Rights & Preferences:

As per the Data Privacy Act, you have rights that we are committed to upholding, including being informed about the processing of your personal information and receiving details before its entry into our system. This includes a description of the information and the purposes for processing it. The information collected about you includes:

• What personal information is processed
• Who may receive or have access to your information
• How automated access is handled if allowed by you
• Contact details of the person in charge of your information
• How long your information will be kept
• Your rights to access, correct, and file complaints with the National Privacy Commission

You also have the right to:

• Know what personal information was processed
• Where the information come from
• Who received your information
• How your data was processed
• Why your information was shared
• Details on automated decision-making processes
• When your information was last accessed or modified
• The identity of the person in charge of your information

You can dispute any inaccuracies in your information and have them corrected promptly. If corrections are made, both the old and new information must be accessible.

You can also request the suspension, removal, or destruction of your information if it’s incomplete, outdated, false, unlawfully obtained, used for unauthorized purposes, or no longer needed. The controller may inform previous recipients of the changes.

If you believe your rights under the Data Privacy Act were violated, you can file a complaint and seek compensation for any damages suffered. Personal data refers to any information that can identify an individual. This does not include anonymous data where identity has been removed.

We collect various types of personal data, including:

• Identity Data: first name, last name, date of birth, etc.
• Contact Data: address, email, phone numbers, etc.
• Financial Data: bank account and payment card details.
• Transaction Data: payment details, products purchased, etc.
• Technical Data: IP address, browser type, device information, etc.
• Profile Data: username, preferences, feedback, etc.
• Usage Data: how you use our website and services.
• Marketing and Communications Data: your marketing preferences.

We also use Aggregated Data for statistical purposes, which does not directly identify you.

We collect personal data through various methods such as email, direct mail, social media, phone calls, and surveys for purposes like identity validation, analysis, transactions, security, and legal compliance.

You can opt out of communications at any time. We aim to contact you through email for communications and notifications you may find helpful or wish to receive. This could include sharing special information, events, offers, promotions, handling reservations, bookings, transactions, and providing updates for specific interest groups linked to our programs. Our emails have an opt-out option, allowing you to unsubscribe at no charge by clicking the provided link.

How we handle your personal information

We will only share your personal data with your consent. Depending on the situation, we may share your personal data with the following parties:

• a. For anti-money laundering and fraud detection/control purposes, OKBET may share your data with third parties such as the Anti-Money Laundering Commission, PAGCOR, financial institutions, etc., ensuring they adhere to similar data processing and security standards. We recommend reviewing the privacy policies of our third-party partners.
• b. We may disclose your personal data to relevant third parties associated with GAVIN VENTURES, Inc., regulators, and financial integrity units, especially if there are suspicions of account misconduct.
• c. Your data may be shared with cloud services, data centers, payment services, banks, authentication tools, etc., for operational needs.
• d. In line with regulations, we may share personal information, including betting history, with sports organizations to investigate fraud, money laundering, or sports integrity concerns.
• e. We take necessary measures to ensure secure and compliant processing of your personal data.

How We Store & Secure Your Personal Information

OKBET guarantees that your personal data is:

• processed respecting your rights;
• handled fairly and lawfully;
• collected only for specified purposes;
• relevant and not excessive for its intended use;
• stored securely;
• Retained for no longer than necessary for its purpose. We at OKBET are committed to keeping your information safe and secure. We have put in place various technical and organizational measures to protect your data from unauthorized access or processing.

While you are using our services, we need to keep your information to meet legal and contractual requirements. Even after you stop using OKBET, we will still retain your personal data for a certain period. This is necessary for reasons such as complying with local laws, defending against potential legal claims, fulfilling contractual obligations, protecting our legitimate interests, and following data protection guidelines.

Sensitive information like credit card numbers, mobile numbers, emails, usernames, and passwords are encrypted in our databases for added security. Access to this information is strictly controlled and monitored within our application.

Please note that we cannot guarantee the same level of security on devices you use to access our site or send us information. We are not liable for any security breaches that may occur before we receive your data.

Our Privacy Policy may change occasionally to reflect updates in our operations or regulations, so reviewing it each time you share personal information with us is a good idea. The date of the latest revision will be shown on this page. If you disagree with any changes, please refrain from providing personal information to OKBET or using our services. By continuing to use our services, you have accepted the updated Privacy Policy. You can delete your OKBET account whenever you wish. Suppose there are significant changes to the Privacy Policy that impact how we handle your personal information. In that case, we will give you clear notice, and you will need to agree to these changes to continue using our services explicitly.

Your Responsibility

When using our website and sharing your personal information, you agree to provide accurate and complete data as requested by OKBET. It is important to keep us informed of any updates to your information to ensure its accuracy. Suppose we suspect that the information you provide is false, incomplete, or violates the Data Privacy Act of 2012 or our policy. In that case, we reserve the right to reject your registration or immediately suspend or terminate your account without prior notice. In such cases, you are not entitled to any compensation for rejected applications or account suspension/termination.

Conclusion

At OKBET, we prioritize the privacy of our players. We have created a detailed Privacy Policy to guarantee that personal information is handled ethically and that our players’ rights are protected. By familiarizing yourself with our policies, you can confidently make choices about your privacy and utilize your rights. We are dedicated to enhancing our services continually and upholding the trust of our esteemed players.

This privacy policy was last updated on JUNE 12, 2024.

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